PCWorld, an IT news site, points out that 'Ubisoft's Terms of Service, which provide for account suspension, may be set to comply with the EU General Data Protection Regulation (GDPR).' In addition, the terms of use of Minecraft's multiplayer service ' Minecraft Realms ' and popular FPS ' VALORANT ' also include a clause to suspend or delete the account if login is not confirmed for a certain period of time. However, Ubisoft officials have told PC World that this issue was reported: 'Tor's account suspension is not normal and he has never deleted an account that has not been logged in within four years.'.

If you check the Ubisoft Terms of Service, you can 'suspend or close your account' if you are notified that the user's account has been unused for 6 months or more. Tor thought that the account itself existed because it was possible to request a password reset, so he contacted Ubisoft, but Ubisoft said, 'If the account is suspended, there is no way to restore it.' I got a reply. After submitting a password reset request, I found out that my account was unavailable.Īfter checking his email inbox, Tor found a notification from his junk email folder about Ubisoft's account suspension. However, when I tried to log in to my Ubisoft account for the first time in about a year, the login failed. Tor had spent hundreds of dollars on Ubisoft games, but in 2020 he sold his gaming PC away from gameplay and bought it again in the summer of 2021 to play the game. The person who reported the deletion of the account this time is a person who calls himself Tor. Some items that can be purchased have a direct impact on the gaming experience, such as those that increase experience points.

A case was reported in which this Ubisoft account was 'unknowingly deleted'.Ĭould GDPR policy erase your games? It happened to an Ubisoft customer | PCWorldīy creating a Ubisoft account, you can earn in-game rewards and use points to purchase items as the game progresses. Ubisoft, which develops popular games such as the 'Assassin's Creed' series and 'Rainbow Six Siege,' provides an account service that enables users to earn points and communicate with each other according to the progress of the game. 11:05:00 Ubisoft, the developer of 'Assassin's Creed', suspends the user's account, how to avoid it?

Ubisoft login